Support
Rutine is a calm visual routine timer for iPhone. If something isn't working, or you just want to ask a question, write to us — a real person reads every message.
Email support
We answer within 2 business days, in English or Norwegian. Telling us your iPhone model and iOS version helps us help you faster.
Frequently asked
- How do I start a routine?
- Tap a routine on the home screen, or start it from the Rutine home-screen widget or a reminder. While it runs, a Live Activity keeps the current step and its shrinking timer visible.
- What's free, and what's in Rutine Pro?
- The free plan keeps two routines, the full runner and the widget — always. Rutine Pro adds unlimited routines, timer themes, full momentum history and the focus companion.
- How do I restore a purchase on a new device?
- Open Settings in the app and tap Restore purchases while signed in with the same Apple Account you bought with.
- How do I manage or cancel Rutine Pro?
- Subscriptions are handled by Apple. Open your App Store subscriptions, or go to Settings › your name › Subscriptions on your iPhone. Cancelling stops the next renewal; Pro stays active until the current period ends.
- Where is my data stored?
- Your routines stay on your device and, if you have iCloud enabled, sync privately through your own iCloud account. We don't run accounts and we don't collect your routine content. See the privacy policy.
- How do I delete my data?
- Deleting the app removes everything stored on the device. To remove synced copies, turn off iCloud for Rutine in iOS Settings and delete the app on each device. If you'd like confirmation that nothing of yours remains with us, email akselcb@gmail.com.
- My reminders aren't arriving.
- Check iOS Settings › Notifications › Rutine, and check Quiet hours in the app's own Settings — reminders are held back during quiet hours by design.
- Is Rutine a medical or health product?
- No. Rutine is a personal organizing tool. It doesn't diagnose, treat or manage any condition, and it doesn't provide medical advice.
Report a bug or ask for a feature
Send it to akselcb@gmail.com. Steps to reproduce, a screenshot, and your iOS version are all useful, but a sentence is enough to get started.